Privacy Policy

Introduction

This Privacy Policy describes how Casina Fiocca collects, uses and discloses personal information that we obtain through our website, our facility, and related services.

We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data We Collect

We may collect various types of information, including:

• Personal identification information (name, email address, phone number)
• Booking and stay details
• Payment information
• Preferences and requests related to your stay
• Website browsing and usage data
• Information voluntarily provided through contact forms

How We Use Your Data

We use the collected data to:

• Manage bookings and provide requested services
• Communicate with you regarding your reservation and stay
• Improve our services and your experience
• Process payments
• Send marketing communications (only with your explicit consent)
• Comply with legal obligations

Data Sharing

We do not sell your personal data to third parties. We may share your data with:

• Service providers that assist us in our operations (e.g., payment processors, booking services)
• Public authorities, when required by law
• Business partners, only with your explicit consent

Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion of your data
• Restrict or object to the processing of your data
• Withdraw consent at any time
• Request data portability
• Lodge a complaint with a supervisory authority

Data Security

We implement appropriate technical and organizational security measures to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, and destruction.

Retention Period

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.